Technical Service

Customers can contact us through online consultation, telephone consultation, email consultation, and other communication methods to inform us of the type, quantity, and size of the required town image slope construction. Sales personnel and engineers can customize mirror glass solutions according to customer requirements and arrange relevant technical personnel to participate in design guidance, providing professional technical information for design customers. In the process of communicating with customers, we will provide product samples from the exhibition hall based on their requirements and existing experience in mirror glass design, in order to design the best solution. We accompany customers to visit the sample hall, workshop, and explain the production process so that customers can directly understand our production scale, products, and equipment. Through early communication with customers, proposing detailed product quotation requirements and technical documents for customer review and signing of cooperation contracts.

Productive Services

According to the negotiation content, sign a contract, develop a production plan, initiate sales and service plans, and after the contract is approved, the factory will proceed with production. Request a Quote: We have a person in charge of managing the records for each order, who follows up one by one. The job responsibilities include managing old technical documents, raw material procurement, part procurement process, quality inspection tracking, product debugging tracking, product surface inspection, factory inspection condition inspection, technical document sampling, and on-site debugging tracking. In each process, we will communicate WhatsApp with customers in a timely manner during the product sales process. In order to meet customer technical needs, we actively respond to customer technical suggestions, solve corresponding problems, and ensure customer satisfaction and peace of mind.

After-sale Service

If the customer needs to pay us, we will ask Chen 1 personnel for the relevant products to provide services and safety records. In response to the customer's questions about product quality, installation, and implementation, we have reduced the risk of exceeding safety standards. We provide solutions to the customer in the shortest possible time and transfer all related issues to our professional engineering team. To ensure that customer issues are resolved in the shortest possible time, we hope to establish good cooperative relationships with customers around the world. We will always adhere to the service philosophy of "customer satisfaction is our greatest pursuit" to provide high-quality technical services to global customers.

OEM and ODM Services

To save research and development costs, design and development work can be entrusted to customers for completion;
Can be customized according to customer needs to meet their specific needs;
We can provide customers with production capacity to ensure timely fulfillment of their orders.

Having independent design capabilities, we can provide customers with more customized product solutions;
We can provide more comprehensive services, including product research and development, design, production, sales, and other comprehensive services;
Having a proprietary brand enables better control over product quality and innovation.

Our services

Certified products: Our products have CE, ROHS, FCC, SAA, UL, CUL, and ETL certificates.
Audit factory: We are BSCI, ISO9001, ISO732, and we are also the Est é e Lauder audit factory.
On time delivery: The delivery time depends on the quantity and design. The preparation time for customized sample orders is approximately 7-10 days. For bulk orders, the preparation time is approximately 30-35 days.
Customized service: We have a professional R&D team and mold department, so we can accept mirrors with customized designs and sizes.
If the customer has drawings, including dimensions, materials, and special requirements, we can make molds based on the drawings.
If the customer does not have drawings, but has samples, then the samples need to be sent to our engineering team, and we want to develop the product together with the customer and make a drawing. Then we make a mold based on the drawing